TL;DR — Folks, it’s a zoo out there, especially when it comes to feature prioritization. Below is my own O’Rly bookshelf to prove my point … … each followed by at least one related blog post or news article on each of these 5 beasts that graze upon our prioritization process. QUICK UPDATE 01Dec20 — Thanks for the folks at…
Month: September 2018
Getting a grip on feature requests by loosening your grip
Is your organization still treating ideas for product enhancement leveraging the same pipeline you use for bug reports, service requests, and feature questions? Well then stop. There is a better way. Not sure? No problem. In the banner image is a relatively generic diagram of how such a customer service-centric approach to feature requests might…