Understanding how to ask the whys & a when gets is essential for product managers to see past the junk food of outputs & into the satisfying banquet of outcomes.
Tag: Lean
Some methods in persona creation I learned from singing opera
Stuck writing a persona? Are your character archetypes really just surrogate synonyms for roles? Acting! It can help! One of my favorite recurring characters from Saturday Night Live was that of ‘Master Thespian’ as played by Jon Lovitz, a hilarious play on the overblown pontificating that plagued theaters up into the 19th century. It slays me…